The Tea Industry In Bangladesh

The afternoon tea Industry In Bangladesh tea manufacturing is an essential industry in Bangladesh, which brings a lot of foreign currency for Bangladesh. It is the cheapest, the most well up-liked, refreshing non stir widespread drinks. tea leaf was first cultivated in china. At the same clip it was in whatever oddball started to render near in s send offheast India. Day by day the work of tea leaf leaf duration was expanding in the whole earthly concern especi alto trip uphery in europium, when the communication was established between the Asia and Europe. In Bangladesh first tea tend was Malnicherra and it is stripping in Sylhet. It was established in 1854. At present in Bangladesh thither argon 162 tea tends. 5 just about types of companies ar involving in tea cultivation in Bangladesh. Sterling Company, National tea leaf Company, Bangladesh afternoon tea Board, close LTD Company and Proprietary. Own by Bangladeshi Nationals.In the tea gardens it is ver y entailmentant to dealing close to valet de chambre mental imagerys of the tea gardens. Because, the tea garden in the country be running only by the proper concentration and proper service given by the comprehends. A group of people in the Bangladesh be mostly related with this subcontract. According to the BTB (Bangladesh tea leaf Board) at present 3, 50,314 populations be involved with the tea industry. From them the registered hollow is 87,709 persons. There are some musical regularisements in the Bangladesh whos helping the tea industry in a lot more than. Those are BTRI (Bangladesh teatime Research represent), PDU (Project increase Unit), BTB (Bangladesh Tea Board), BCS (Bangladesh Cha Sangsad) etcetera At present in that location are lots of population are involved with this industry in Bangladesh. The most of the labors are illiterate. some meters they dont know how to write their gather up a shit. The company arranges some education for them in very l ess time. The training and ontogenesis weapons platforms in slipperiness of labors are not in satisfactory level. They learn by doing their work. The labors are not advised close to their different facilities similarly. Some times some organisations come to make them inform about different conscious facilities. But most of the times they are not attend in the seminar or program. We suggest the precaution team to trade step to make them aware about different facilities, from which they piece of tail be benefited. Labors health conditions are not besides in a satisfactory level, because of high insobriety of alcohol. But they are moderniseting the fire medical facilities from the company. Labors are in like manner chooseting some former(a) benefits such as Residential installation, Food, Education facility, Job Security and Entertainment facility. On the other hand to be a tutorial level employee it is highly education is needed and sometimes it is needed to do some other courses with this high education. The employees are besides getting some good facilities whatever they required. The tea industry is going to buttock some sweet challenges globally. Some new countries try to cultivate tea, which depart be a threat to the countries like Bangladesh. So it is necessary for Bangladesh to keep looking on the new competitor. It is also necessary for Bangladesh to train the all employees of the industry with a scientific way, which can boost the production. The companies also need to look for the new applied science. They also need to use the best machine for production. They also need to use the computer based technology to keep the data and all the required information.Statement of look for problem rational for its probe man miscellany resource management ensures just people at right place at right time. It ensures the proper utilization of gentlemans gentleman resource in an organization. afterward acquiring theoretical knowledge, this study helped us to acquire practical knowledge. We know Sylhet is famous for tea production and in that respect are many tea gardens in Sylhet. So to coiffure our study we choose Malnicherra Tea country which is very famous all over the Bangladesh. We choose Malnicherra because we know here thousand of labors are operative to a lower place a single management, so to know how the management manages this huge number of labor and how they dress human resource activities at bottom their organization. In this study we highlighted the training and discipline program of Malnicherra Tea estate of the realm. groundwork the selection of this topic there also some causes. As we all know in tea gardens most of the labors are illiterate and un masterly. Beside that Tea gardens are earning profit and expanding their business day by day. We notion there must be any mechanism behind this success, so from this attr movement we decided to find out the mechanism by which Tea Estates are per forming their daily operations and converting the unskilled employees into skilled employees and this is only possible by training and festering program.1.3Conceptual DevelopmentHumans are the organizations great assets without them, everyday business function such as managing cash flow, making businesses transactions, communicating through all forms of media, and dealing with customers could not be completed. Humans and the potential they possess drive an organization. Todays organizations are continuously changing. organisational change impacts not only the business only if also its employees. In order to maximize organizational effectiveness, human potential case-by-cases capabilities, time and talents must be managed. By studying we tend to know that Human Resource solicitude works to ensure that employees are able to meet the organizations goals. Human Resource caution is responsible for how people are treated in organizations. It is responsible for bringing people into the organization, helping them perform their work, compensating them for their labors and solving problems that arise. There are seven management functions of a human resources (HR) department that will be specifically addressed staffing, carrying out appraisals, compensation and benefits, training and study, employee and labor proportions, safety and health, and human resource research. front to discussing the seven functions, it is necessary to understand the job analysis. An essential component of any HR unit, no emergence the size, is the job analysis, which is completed to determine activities, skills, and knowledge required of an employee for a specific job. The goal of human resource management is to help an organization to meet strategic goals by attracting, and maintaining employees and also to manage them effectively. The basic come before of the academic theory of HRM is that humans are not machines. Therefore we need to have an interdisciplinary examination of peo ple in the workplace.1.4Scope of the reportFor this study we went to Malnicherra tea Estate and talked to the Assistant animal trainer, staffs and labor. We search on the websites we also search some books. In this study we tried to find out the training and education program of the garden, recruitment process of the tea garden, the minimum requirements for getting a job in the garden, the centre of wages labors are getting and others factor related to the tea the three estates. We also tried to find out the method by which the management trained their employees and make them as their desired work force and which miscellany of problems management faces maculation arranging these training programs.1.5Objective of the reportThe purpose of this report is to know how human resources are managed in the organization. In Sylhet there are many tea gardens. A huge number of human resources are involved with these gardens. That is why for our study purpose we have selected the Malniche rra tea garden. Primarily we concentrate on the training development program undertaken by the garden management. The other objectives of the report are as followsTo know the human resource management operation in the tea garden.To know the problems of the management they are facing with the labor.To know the problems labors are facing with their work.To know any changes or improvements, employees want for their work in the garden.To know whether management is arranging any program to improve the skill of their worker.To know on which nameation management select labor for training.To know in which way management arrange training program for their labor.To know whether management is satisfied with the implementation of the labor.To know the impact of training and development program.1.6MethodologyFor this study we conducted a survey. We hustling questionnaires for management and labors. We talked with the passenger car and situationrs those were available on that time. We also talked with the labors working on the field. We take some help from some books. We also used website for collecting information.1.7Data SourcesWe have used two primary and secondary data for this report. We collected primary data by means of questionnaire and personal interviews. We prepared questionnaires for managers and labors. We talked with the manager and other employees available on the garden. We also talked with labors and asked them several(prenominal) questions to know about their job. Mostly while collecting the data from the labor and employees we focused much on their training and development program pose for them. For collecting secondary data we have searched websites, some books on human resource management and on tea gardens.Chapter 2 Organizational ProfileMalnicherra Tea Estate is a diachronic tea garden. Malnicherra Tea Estate was first established in 1854 by under the British willpower. The first owner was Mr. Winston a British citizen. He run the state b oulder clay the 1884. Then he sold the garden to other British citizen named Mr. J.T. Bull in 1884. Mr. J.T. Bull run the organization from 1884-1919. In 1919 he sold the garden to Mr. F. Flurence who holds the garden from 1919-1925. In 1919 Mr. F. Flurence sold it to Mr. J. Mintu. Mr. J. Mintu owned the garden fro 1925-1927. In 1927 Mr. G.P. Stuwart bought the garden from Mr. J. Mintu and owned the garden till 1930. In 1930 Mr. H. Peterson bought the garden from Mr. J.P. Stuwart and owned it till 1951. In 1951 Mr. G.M.C. Brush bought the garden and run under his ownership till 1953. But when the British left this subcontinent then he sold the garden to a Pakistani citizen named Mr. Z. A. Molla. In 1963 another Pakistani citizen named Mr. S. Khan bought the garden from Mr. Z.A. Khan and owned it till 1968. In 1969 Mr. A. Rahim bought the garden and run it till the 1970. Mr. I. A. Siddiki was the last Pakistani owner of the Malnicherra Tea Estate before the independence of Banglades h. After the independence of Bangladesh, Malnicherra came under the ownership of Bangladeshi citizens. In 1983 Khondokar Gush got the ownership of the Malnicherra Tea Estate but they were not able to make any improvement of the estate. As a result there raised(a) many problems within the garden and that is why in 1987 Mr. Khondokar Gush decided to sell the garden and at that Mr. Ragib Ali the present owner of Malnicherra Tea Estate came forward to buy the garden. Mr. Ragib Ali with his hard work and intelligence make a huge improvement of the garden and turned it into a A category tea estate. this instant at present the total number of tea plants is approximately 9-10 laks and production per hector is 1985 kg.2.3Historical downplay Tea Tea CultureTea is the cheapest, the most popular, refreshing non alcoholic universal drinks. The scientific name of tea is Camellia sinensis. Its about 4000 years ago, tea was first nurtured in china. At the same time it was also started to grown in southeast India. Day by day the use of tea was expanding in the whole world especially in Europe, when the communication was established between the Asia and Europe. Tea was first import in Europe during the beginning of sixteenth century. Hol reduce was the first country that imported tea in Europe first during the beginning of the sixteenth century. After that the England started to import tea in their country and the time is in between mid and last of the sixteenth century. The first actual written reference to tea whitethorn have been in a 5th century B.C. poem entitled the Lament of the discarded wife. In this poem, Confucius referred to a certain type of plant that is now commonly referred to be tea. However the first formally confirmed written record of tea, or cha as the Chinese call it, can be found in the biography of a Chinese government officials, who died in 273 A.D. whatever teas origins, the people know that by the 6th century A.D. Tea drinking and Tea cultivation were common place in china. previous(predicate) tea drinkers used the beverage to cure a wide range of digestive and nervous weakness. A tea poultice was also used to alleviate pain and the swelling of the joints. In some out-of-door theatres farmer used to compressed block of tea as currency, a kind of fatal gold, that could be traded for food and livestock. In 780 A.D. the Chinese government introduces the first tea tax, bearing witness to teas widespread use, not only as a medical remedy but also as refreshing drinks. By this time, tea had spread to Japan where, during the next few centuries, tae drinking evolved into a serene and highly chic natural, commonly known as the Japanese tea ceremony. Tea didnt reach Europe until 1610, when the Dutch began to import it fro China. When tea first arrived in the Netherlands, it often cost huge money. Hostesses from the best families in Holland had tea parties, where more cups of tea was served to each guest along with cakes and pipe s tobacco for smoking. As these ostentatious gatherings, people added sugar and orange yellow to their tea, while loudly sipping the drink from the saucer. By the late 17th century, tea had become popular in England. Intellectuals, politicians and other members of the upper classes drank tea, which is still expensive, in London coffeehouses. In the early 18th century, Thomas Twining, a coffee houses owner, took advantage of this trend, and opened store that sold tea by weight. This business, Twining of London, survives today and is now managed by Sam twining, a ninth generations member of the family. Thanks in part to this one familys marketing competency it was not long before English people from all walks of life were drinking their cuppa tea.2.4Tea in Bangladesh at a glanceNo of Tea statesMalnicherra is the first tea garden in Sylhet and also first tea garden in Bangladesh. It was established in 1854. At the first time the tea production was not so satisfactory. At the first ti me the total land area was not so large and that is why the production was not so good. At present there are 125 tea gardens in the Sylhet. Those tea gardens are situated in the three regulate areas in the greater Sylhet. The establishment year and first tea gardens of those three gardens are in the below.Sylhet (Malnicherra Tea Estate )1854Hobigonj (Lalchand Tea Estate) 1860Moulvibazar (Meertinga Tea Estate) 18602.7Mission Statement of Malnicherra tea EstateEvery organization has a specific foreign mission behind its establishment. Malnicherra Tea Estate also has some mission for which it is performing its activities. The mission of Malnicherra Tea Estate are given as under,To create employment for local people.To protect this historical place.To fulfill the pauperization of tea in Bangladesh.To earn foreign currency by exporting tea.parting to the GDP.To enrich the tea industry of Bangladesh.2.8Organizational Vision of Malnicherra tea EstateThe organizational vision for Malnich erra Tea Estate is very high but achievable. Organizational visions for the next 15 years are listed as under. instantaneously Malnicherra is producing 1985 kg per hector but the management want to produce 3000 kg per hector within the next 10 years.The management of Malnicherra Tea Estate wants to achieve the sustainable market leadership.With the quantity they also want to improve the quality of tea leaves.Create new market for Tea.Create a suitable labor force.2.9Objective of Malnicherra tea EstateTo achieve the organizational vision Malnicherra Tea Estate sets some objectives which are as follows,To achieve the vision the management expects 10-15% development each year.In production they expects 30% growth rate each year.Proper maintenance of tea plant.Bring new place under tea plantation.Introduce new high productive plants.Remove the old plants.Implement new technology in the production.2.10Organogram Malnicherra tea EstateThe organizational structure of Malnicherra Tea estat e is as follows,In this organization the top level grade is occupied by the manager and under his position there lies five assistant managers. Among them two are senior assistant manager and the rests are junior assistant managers. under(a) every assistant manager there lies the staff and under the staff the next position is the labor leader who leads a group of forty workers. Under the labor leader there exist the general workers and this way line of authority is maintained in Malnicherra Tea Estate, Sylhet.StaffTheir primary product is black tea. At present Malnicherra is producing tea on 530 hector land area and their total area of land is 1008.52 hector. At present Malnicherra is producing eight types of finished black tea. They are highlighted as under.With the primary product Malnicherra also producing some other crops by diversifying some land which are not suitable for tea plantation. The change products are as under,RubberRubber is one of the profitable diversified produ ct for Malnicherra Tea Estate. It is started from 1990. At present 874 earth land is under rubber plantation. Malnicherra is producing 1.5 lacks kgs rubber per year.JackfruitIt is also a kind of diversified crops fro Malnicherra Tea Estate. Now at present there are about 30-40 thousand jack trees on 26.78 hectors land.FisheryMalnicherra also established their piscary project on 3 acres land. This fishery project satisfying the local demands for fish and also earning profit for the garden.Battle nutNow at present there are 1 lack battle nut trees on 10 acres land in Malnicherra Tea Estate.OrangeMalnicherra Tea Estate also produces orange within their garden area. Now they have 600 orange plants on 5 acres land area.2.12Location of Corporate office67, Motijeel Commercial Area Dhaka.Chapter 3 HRM aspects of theOrganizationIntroduction (HRD)Human resources of Malnicherra Tea Estate, Sylhet.HRM practices of Malnicherra Tea Estate, Sylhet.3.1IntroductionMalnicherra Tea Estate is a reno wned tea estate in Bangladesh. In Malnicherra there are about 1100 workers are employed in confused level. Though Malnicherra manage its huge its employees in the traditional way. In Malnicherra there is no departmental set up for human resource management. But the Manager of the estate A. K. M. Zafr Ullah informally deals with the human resource aspects of the organization. In this case we can say he is responsible for the general human resource practices of Malnicherra.3.2Human resources of Malnicherra Tea EstateHuman resources for management level in Malnicherra Tea Estate, Sylhet is as under,Here we will focus on the HRM practices of Malnicherra Tea Estate. To collect data on HRM practices in Malnicherra Tea Estate we talked to the management and employee of the organization. They are described briefly as under,Job analysisIn malnicherra the authority also perform the job analysis for various level of job. This practice depends on the position of the job. To collect job analys is information the mainly use the observation method. In this process the manager and assistant manager visit the field and observe the activities of their workers and observe whether any labor waste their time doing other things or not. In collecting the job analysis information the manager listed the duties and responsibilities of his employees and compares his performance with the performance standard. In Malnicherra they observe both the qualitative and quantitative performance of their employees.Recruitment and SelectionThe minimum reserve for the top and middle level managers is at least graduation. Preference is given to agriculture, botany background. One individual has to be strong and hardworking also. The recruitment process for clerical staff is interview (written and viva). In Malnicherra two types of labors are recruited permanent and casual. Basically no specific policy we have found and they also take oral interview and the physical fitness. Some times experience is also preferred. It is interesting that in case of lower level labor the management doesnt need to go outside of the garden because they can get the labor from the family of their existing labor. It is a kind of hereditary method.Training and DevelopmentThe training and development programs are arranged for the management staff. These training and development programs are arranged by PDU (Project Development Unit), BMDC (Bangladesh Management Development Unit), and BTRI (Bangladesh Tea Research Institute) under BTB (Bangladesh Tea Board). The Malnicherra Tea Estate provides both on the job and off the job training to the employees. The middle and top level managers are getting different training and development program and it is in satisfactory level. The employees are getting different types of training program from the PDU, BMDC, and BTRI under BTB. Now the managers receives two years diploma course. The course has been upgraded and before it was a certificate course. But the tra ining and development programs in case of labors are not in satisfactory level. They learn by doing their work. Sometimes vocational training is arranged for the workers but the participation is very low.Performance appraisalIn Malnicherra Tea Estate performance appraisal is for the most part performed on the foothold of production cap top executive of labors. In case of labors they are given certain level of production so they have to fulfill that level for ensuring good performance. Their performance also depends on the quality of plucking the tea leaves from the tea plants. The management also provides incentives for the labors who perform well in their job. In the management level performance appraisal is measured by the attentiveness of employees, their behavior, teamwork ability and ability to fulfill their assigned duties and responsibilities.Compensation PackageThe employees get monthly payment. Besides this they receives residential facilities, profit bonus, fiesta bonus . They also receive some additional facilities such as education allowances, medical facility, transport facility etc. the workers are paid weekly. The workers wage rate is Tk.30 per day in Malnicherra Tea Estate. Besides this they are getting the following facilities and allowances.The workers get ration at the rate of TK. 1.30 per kg rice. Workers get this on the basis of member, work and age. One worker can get ration for his three dependent.The labors are getting free accommodation in the garden.The children of the workers are getting free education up to primary level.The workers are also getting free medical services.They also get incentives in two major religious festivals.The workers get casual leave, annual leave, sick leave etc.Beside these the workers also get some allowances. Those allowances are highlighted in the belowFactory workers allowances Factory workers get basic Tk. 1.10 per day.Jugali sardar allowances Jugali sardar gets basic Tk. 9.50 per day.Risk allowances A sum of Tk. 2.10 per day is given to the workers as risk allowances for spraying insecticides.Sick leave and sick allowances A worker get 20 days sick leave with allowances. The worker gets half basic pay plus wide-eyed D. A.Incentive bonus The workers get incentive bonus in two equal installments in two major religious festivals. The rates areFor daily rated workersMale Tk. 500 per annum.Female Tk. 500 per annum. insipid Tk. 480 per annum.For monthly rated workersMale Tk. 615 per annum.Female Tk. 615 per annum.Retirement allowances After retirement the workers get retirement allowance. As retirement allowance the monthly rated workers get Tk. 55 and daily rated workers get Tk. 39.Labor relationsIn Malnicherra the relation between the management and labor is healthy but this is not stable. But the management is very conscious about this factor and they always try to solve any problem by negotiation. There is a labor union within Malnicherra Tea Estate. The management always tried to fulfill the labor demand through discussing matters with the labor union. But still the employees are not satisfied then they can go to the higher level authority.Employee safety and healthIn Malnicherra the employees are getting the safety facilities both on the job and of the job. On the job they are getting the needed tools to perform their job such as mask, glaps etc and off the job they are getting residential safety, food safety etc. The employees as well as the labors are getting free medical service in the garden. In each garden we have found dispensary with one doctor, nurse, and medical assistances. These dispensaries are providing the primary aid but in case of emergency the authority transfers the patient to M.A.G. Osmany Medical College Sylhet and bears all the cost.Chapter 4 Training DevelopmentProgram in MalnicherraThe selected job description.Development program for the job.4.1Selected job descriptionIn this section we selected a position in Malnicherra Tea Esta te. Here we choose the position of the manager and briefly described his work activities in Malnicherra Tea Estate as a manager.Name of the job holder Mr. A. K. M. Zafr Ullah.Position Manager.As a manager the topmost position of the organization Mr. A. K. M. Zafr Ullah has to perform numerous duties and responsibilities. He doesnt have any particular border to perform his duties. Here we highlighted some work activities of Mr. A. K. M. Zafr Ullah which he generally performs as a manger.Policy churchman Time to time with the changing situation and needs of the organization organizations requires new policy, rules and regulations and this policies is formulated by the manager.decisiveness Maker Any kind of decision major or minor relating to any matters within the organization is made by the manager.Target setter Every organization has some target and it is selected by the manager in the beginning of the year. In setting the target for Malnicherra Tea Estate he arranged a meeting an d discuss with his colleague and staff.Relation developer He also has to develop the relation between the management and labor within the garden. He also has to maintain a healthy relation with other outdoor(a) parities outside the Malnicherra Tea Estate.Recruit human resource He also has to forecast the need of human resources in the organization. After that he also has to make plan for hiring new employee or not.Budget producer Every year Malnicherra prepared an income expenditure budget for a year. This budget is prepared under the management of the manager.Monitor general activities The manager also has to monitor the overall performance of his stuffs and labors. He has to coordinate overall activities of the garden to meet the goal.Field work Beside the administrative job he also regularly visits various spots of the garden and monitors the activities of the workers and the development progress of the garden.Motivate employees This is one of the most important tasks for a m anger. As a manager he also has to motivate his employees to give their best for the success of the organization. To do so he has to take various approaches.Action programs As a manager Mr. A. K. M. Zafr Ullah also has to make the action programs for the estate throughout the whole year. The success of the organization depends on this action programs.4.2Development program for the jobIn our study we have explored the duties and responsibilities of the manager of Malnicherra Tea Estate. Now we will focus on the development program arranged by the garden for this position. In the tea estates this development program are generally arranged by the Project Development Unit (PDU), Bangladesh Management Development Council (BMDC) and Bangladesh Tea Research Institute (BTRI) under Bangladesh Tea Board (BTB).In the development program for managerial level they generally use the off the job training method to develop the skill of the manager. In off the job training method the manager get se veral kinds of development programs. Off the job training programs includes,University related program.Seminars.Views Sharing. show window Study.Selection method for development programTo select candidates for the development program the respective(prenominal) institutions such as Project Development Unit (PDU), British DHD observe the performance standard of the managers and then arrange face to face interview. After the interview they take IQ test of the manager then they select some candidates for the development programs who met their desired standard.Methods of development programIn the development program various institutions arrange several types of programs for the managers of tea estate. They are briefly describes as under,University related programIn this type of program the respective institution arrange various university related diploma course and send the managers to the university to complete the course. In Malnicherra BMDC arrange this kind of university related prog ram. The cost is also beard by the garden. Mr. A. K. M. Zafr Ullah the manager of Malnicherra Tea estate also attended a two years diploma course on Tea Estate Management from a university in USA. This diploma course helps him to develop his skill on labor relation, labor act, labor law implementation, responsibility allocation, recruitment of labors etc.SeminarsPDU, BMDC etc institutions also arrange seminar program for the managers. These kinds of seminars also develop the views of managers. These are arranged often throughout the year. On this seminar the managers get knowledge about the new labor laws, technology, diseases etc. So this seminar helps them to take decisions in their garden. In this kind of seminars the managers can also express their views about any particular matters.Views sharingIn this method the managers get the chance to share their views with others coming from various tea estates inside and outside the country. It helps the managers to get knowledge about n ew problems and affairs. Here the development institutions arrange see program for the manger to other country or estate to